What are the benefits of workflow automation?

The benefits of an automatic workflow like Laserfiche are innumerable. Here are a few:

  • Management knows exactly what the workflow is and can be confident that the correct business process was followed each and every time.
  • Training of new employees is easier because they don’t have to learn business process rules; instead, they can focus on their part of the process. The Laserfiche workflow takes care of the rest.
  • Management is alerted when certain processes are not completed in a timely manner.
  • It’s easy to see where a file is in the workflow: no more searching the office to figure out who has it!
  • Your organization is less dependent on key employees who know the business processes.
  • The workflow does not stop if an employee is on vacation or leaves the organization.
  • Streamline processes by reducing manual entry, routing, and request handling.
  • Increase productivity.
  • Reduce the risk of improperly approved requests, applications, contracts, hires, etc.
  • Identify and remove process barriers or bottlenecks.
  • Identify performance trends (group and individual) over time.
  • Reduced chance of human error