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- How many years have you been in business?
- How many times a year do you release new software?
- How many updates or patches do you release each year?
- Tell me about some interesting new features or technologies that have been added to your most recent releases.
- Is your customer base growing? By what percentage each year?
- Is the size of your company growing? By what percentage each year?
- Describe the strengths of your management team.
- Is your product scalable? What is the largest organization you handle? What is the size of the average company who uses this ECM?
- Do you use the premier industry database?
- Are you using up-to-date programming tools? Which ones?
- Are you supporting the latest scanner models? What about user devices, like tablets and iPhones?
- What new ideas and technologies have you brought to the table?
- Do you consider yourself a leader in the industry?
- Do you have local user groups?
You might also search the internet and news for additional information about the company such as:
- Has this company ever been acquired? Is there any sense that there may be an impending acquisition?
- What is being said about this company on internet forums and user reviews?
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