Maryland Energy Assistance - Hemingway paperless solution for CAP agencies

 

We have helped many organizations by creating electronic forms from a standard paper form. Here is an e-form we did for a Community Action Agency in Maryland. This is for their LIHEAP department. Applicants click on a link on the CAP’s website and this electronic form comes up. The client fills it out, uploads required documents, signs it electronically, and hits submit.

The form is uploaded to Laserfiche and notifies their intake personnel that a new application has come in. Their case management system, empowOR, is also updated. Workflow routes the document to each person involved with the approval process, step by step through their approval process.Automating LIHEAP applications

 

Read how a CAP in  Maryland uses Laserfiche to improve customer service

 

Community Action Committee In Maryland Chooses to Integrate to Improve Service To Their Clients