Here is the syllabus for a presentation that I am giving to Community Action Agencies.  I can be tailored to other industries and organizations.  If you are interested or know of someone who is interested in having a presentation on going paperless, please let me know.


Digital Transformation – The Journey of a CAP Agency from Paper-Mess to Paper-Less

Description of Presentation:

I designed this presentation to help Community Action Agencies in their paper-less journey. The talk is the story about a CAP agency’s journey to go paper-less. We will walk alongside their leadership as they look at which departments to start with, and how each department would approach the process of going paper-less.  We will use the digital transformation model to show the phases an organization goes through on their journey to go paper-less. The presentation will be identifying key pain points associated with each phase, and the rewards for completing each phase.

The five phases of the model are as follows: digitize, organize, automate, streamline, and transform.

Intended Audience:

The intended audience for this presentation is Executive Directors, Directors, IT Managers, CTO, COO, case managers, and individuals who drive daily business processes.

Learning Outcomes:

To help attendees identify where their organization is on their journey to go paper-less.  To understand what the next step is in the process, and what the rewards will be for successfully transitioning through that step.

Delivery Method:

Story format


Larry Phelps is Director of Sales and Marketing for Hemingway Solutions.  He has over 15 years’ experience helping Community Action Agencies go paper-less.  He has over 25 years’ experience implementing paper-less technology.  Larry has been a member of Toastmasters for over 10 years.  He has given technical presentations to many organizations, conference attendees, and teams, including the MN Bar Association CLE training event, the Government Information Processing Association of WI (GIPAW), the Association of Legal Administrators, the MN Insurance Agents User Group, IBM technical staff, AT&T technical staff, and the US Air Force technical staff.  He also authored a book entitled “Paper-Mess to Paper-Less – A Beginners Guide to the World of Electronic Document Management”.

Digital Transformation – Community Action Agency