Laserfiche ECM helps Community Action improve customer service.

Garrett County Community Action Committee is a private, nonprofit organization in Garrett County, Maryland.  Its activities and projects focus on strategies that assist low-income people to be more self-sufficient. The agency provides a variety of services for individuals, families, and older adults. It also owns a number of housing developments and community facilities located in different communities throughout Garrett County. Programs that Garrett CAC offers are Head Start, Rental Services, Weatherization, Energy Assistance, and many more.

Garrett CAC uses empowOR client management software to manage many of its programs, such as Homeless Assistance, Energy Assistance, Head Start, and Community Development.  The Energy Assistance program is one of their largest programs, serving about 2,500.