Customer Stories

Going paperless and automating your business process is an important decision. We could tell you how we could help improve your business process and save money. But, how believable would that be? Instead, we are fortunate to have a bunch of clients that are willing to tell you their experience and how it has impacted their organizations. We are so thankful they are willing to do that. 

We have more customer success stories than any other service provider in our marketplace. 

Testimonials

“I cannot even begin to express how elated I am with this product!!!!!!"

Dee Bradshaw
Director of Purchasing
Community Health Centers, Inc
"“We increased productivity in our Energy Assistance department by 129% in one year using the Laserfiche Workflow Hemingway Solutions created for us.”
CAP Energy Assistance
Robin Tousley
Electronic Document Management Systems Coordinator Community Action Partnership of Suburban Hennepin
“I rate them a 10 out of 10!

They have been amazing to work with!”
Laserfiche client testimonial
Rachel Perez
Corporate Counsel
Kids Quest
“We are assured that we process every application according to our policies and procedures no matter who works on it by using Laserfiche Workflow”
CAP Energy Assistance
Robin Tousley
EAP Administrative Coordinator, Community Action Partnership Hennepin County
“Laserfiche reduces stress in our office. If we need any information, we can find it immediately. For us that is awesome.”
Corrine Schmidt Laserfiche customer of Hemingway Solutions
Corrine Schmidt
Administrator
NorthEast Residence
“I feel much more confident in the process now that there’s less risk of error (because of our Laserfiche AP workflow)”
Laserfiche success story
Thor Nelson
CFO
Aspen Waste
“We were up and running on workflow within a month.

The workflow they created for us to mimic our paper flow, so it was easy for our staff to use.”
Catherine Fair Laserfiche testimonial
Catherine Fair
Senior Director, Programs and Technology Innovation
Community Action Partnership Ramsey Washington
“They are a company you can be creative with. They work with us as if they are a part of our company. The accounts payable workflow they created for us was comprehensive. and well done”.
Thor Nelson
COO Aspen Aspen Waste
“Files everywhere.
People’s desks were piled high.
Underneath their desks were piled high.
A misplaced file could take hours to find.
Now with Laserfiche we have no paper files and finding a file takes just moments."
Cindy - Laserfiche customer Hemingway Solutions
Cindy Hamilton
Electronic Document Management Systems Coordinator
Community Action Partnership of Suburban Hennepin
“In an effort to be more efficient and effective, the Agency made the decision to go paperless and EAP developed workflow processes utilizing Laserfiche scanning software. This software allows us to work on applications from any of our offices.”
Mahube paperless for Energy Assistance
Liz Kuoppala
Executive Director, Mahube
Otwa Community Action Partnership
“Hemingway Solutions has been an effective partnership in setting up Laserfiche and customizing towards the organization’s needs.”
laserfiche customer
Michael Yarbrough
Energy Assistance
CAP Henn
“By digitizing applications and automating the approval process with Laserfiche workflow, we have significantly improved crisis response time.

They did an amazing job working with our staff. “
Laserfiche success
Catherine Fair
Executive Directo
Community Action Partnership Ramsey Washington
“When I needed an old finance report, I would have to search for it among 30 banker boxes. Now, those reports are available with the click of his mouse.
You just can’t imagine how you appreciate that time savings when you’re busy.”
CAP Henn Laserfiche paperless solution
Win Grandstrand
Finance Direct,
Community Action Partnership of Suburban Hennepin
“One of the great benefits of Hemingway Solutions is its institutional knowledge of our agency and Community Action Agency processes.

They know the CAP programs’ language and we don’t need to spend a lot of time playing catch up on what’s going on if updates are needed.”
Community Action using Laserfiche
Katie McLemore
Applications Analyst
Community Action Partnership of Ramsey & Washington Counties
“We are assured that we process every application according to our policies and procedures no matter who works on it by using Laserfiche Workflow”
CAP Energy Assistance
Robin Tousley
EAP Administrative Coordinator, Community Action Partnership Hennepin County
“Hemingway Solutions was willing to be on the phone, in our office, and in the field to accommodate any training needs we had with the staff.”
Joy Graf
Energy Program Supervisor, Community Action Partnership Ramsey Washington
“One of the great benefits of Hemingway Solutions is its institutional knowledge of our agency and Community Action Agency processes.

They know the CAP programs’ language and we don’t need to spend a lot of time playing catch up on what’s going on if updates are needed.”
Community Action using Laserfiche
Katie McLemore
Applications Analyst
Community Action Partnership of Ramsey & Washington Counties
“We are assured that we process every application according to our policies and procedures no matter who works on it by using Laserfiche Workflow”
CAP Energy Assistance
Robin Tousley
EAP Administrative Coordinator, Community Action Partnership Hennepin County
“Hemingway Solutions was willing to be on the phone, in our office, and in the field to accommodate any training needs we had with the staff.”
Joy Graf
Energy Program Supervisor, Community Action Partnership Ramsey Washington
“Great to work with, very responsive to our needs. And Laserfiche Workflow they created for us has helped us be more responsive to our client’s needs.”
Pam Wild
Energy Assistance Director, Minnesota Valley Action Council
“They have been good to work with and the Laserfiche solution has worked well for us.”
Daniel Miller
Vice President, JT Miller
“We receive thousands of calls from clients anxious to know if we can help them.
Before Laserfiche, these kinds of calls were hard to field, since staff didn’t have the relevant information in front of them.

Today, the calls are much more productive. We can find a client’s application immediately by looking in Laserfiche, and can then let the client know exactly what he needs to do to complete his application.”
Catherine Laserfiche success
Catherine Fair
Energy Assistance Director
CAP RW
“I recommend Hemingway Solutions to everyone. They are the best Laserfiche VAR in our area. They have brought so much value to our fifteen-year relationship.”
Dick Crumb
IT Manager, City of Shoreview
Your Laserfiche engineers are great. They are so nice and easy to work with.
Dee Bradshaw
Director of Purchasing
Community Health Centers, Inc.
“They integrated Laserfiche with our financial system and LOGIS GIS. It was amazing what they could in such a short time. Very cost-effective.”
Dean Busch
IT Manager
City of Ramsey
“We reduced the staff count by 25% without sacrificing the quality of our service. “ “
Laserfiche reduces staff
Kevin Adams
Energy Assistance Director
Community Action Partnership Ramsey Washington
“I am amazed by what you were able to accomplish in such a short time”
Reliance Steel Laserfiche user
Solomon Legesse
IT Director
Reliance Steel Co.
“Laserfiche was one of the best investments we have made.”
Laserfiche client minneapolis minnesota
David Arcand
Vice President
New Horizons Childcares
“I am so excited about this software (Laserfiche), it has saved us hundreds of hours.
We keep finding new ways for it to help our staff become more efficient.”
viking materials uses Laseriche
Tracy Boogs
IT Manager
Viking Materials
“Hemingway Solutions developed a Laserfiche Workflow that streamlined our Weatherization process?
Joy Graf
Weatherization Program Supervisor
Community Action Partnership Ramsey Washington
“Hemingway Solutions has helped up become much more efficient.”
laserfiche customer
Bill Ruhlman
Energy Assistance Caseworker
Comunity Action Partnership Hennepin County
“You are like the Maytag man, the Laserfiche application you sold us never has a problem.””
steve long, lakes and pines community action is Laserfiche client
Steve Long
IT Manager
Lakes and Pines Community Action Agency
“Locating items in the repository is quick and simple, which saves time.

Laserfiche makes it easier to track where the item is in the process and who has touched it, which improves accountability.”
Feleshia Edwards
Energy Assistance Director
CAP Hennepin
“We built out a web-based application for our business processes, CRM, and presales activities and with Laserfiche and Hemingway Solutions. ,

They did an amazing job. We have eliminated the mundane task of entering tracking data into the system…We think of Laserfiche as a “middleware platform” that streamlines our business processes.”
Randy Ludewig
Chief Technology Officer
Agquest / Harvestland
“They have been good to work with and the Laserfiche solution has worked well for us.”
IC System Laserfiche client of Henningway Solutions
Michelle Kreidler Dove
General Counsel / Chief Compliance Officer
IC System
“Laserfiche, love the product!”
Wright County Community Action uses Laserfiche
Jay Brenny
Housing and Energy Director
Wright County Community Action Agency
“I’ve found Hemingway Solutions to be easy to work with and willing to work with us as we figure out how we want to use Laserfiche.”
community action save 1 man year
Kim Schoen
Energy Assistance Document Scanner
Community Action Partnership of Hennepin County
Your Laserfiche engineers are great. They are so nice and easy to work with.
Dee Bradshaw
Director of Purchasing Community Health Centers, Inc.
“Finding documents is easy and fast in Laserfiche.

This is important because the child care industry is a highly regulated industry and it is critical that you find the documents you need when you need them.”
Laserfiche client - rachel perez, Kids Quest
Rachel Perez
Director of Human Resources and Compliance
Kids Quest, Kids Quest – New Horizons Child Care

Customer Video Stories

Community Action Partnership of Ramsey and Washington

Minnesota Valley Community Action Council

NE Residence

Kid’s Quest

Dominium Management Company

JT Miller Insurance Company

Community Action Partnership RW- Weatherization

Aspen Waste

City of Shoreview

CAP Suburban Hennepin

New Horizons Child Care

Customer Success Stories

When asked how going paperless using Laserfiche has changed your department, Kevin Adams from Community Action Partnership of Washington Ramsey said that when they automated
Laserfiche ECM helps Community Action improve customer service. Garrett County Community Action Committee is a private, nonprofit organization in Garrett County, Maryland. Its activities and projects
Rand Clark is the Community Services Supervisor in Douglas County, Colorado. His organization is a public Community Action Agency (CAP). He needed a digital solution
Most people when starting something new like going paperless start simple and move to the more complex when they have more experience.
Viking Materials, Inc. is a diversified metals processor and distributor. They are based in Minneapolis, Minnesota, and Franklin Park, Illinois. Viking is a subsidiary of
Community Action Partnership of Hennepin County had been using Laserfiche for over six years. After they processed Energy Assistance applications, they archived them in Laserfiche.
Replaces filing cabinets with Laserfiche ECM in Weatherization Department What advice would you give a CAP that is fearful of going paperless? “The managers of the programs
Replaces filing cabinets with Laserfiche ECM” Overview Aspen Waste Systems provides a wide variety of waste collection and recycling services to residential and commercial customers. It services
Catherine Fair Laserfiche testimonial
This article was originally published by Meghann Wooster on the Laserfiche website. It is being used with permission and has been modified Community Action Partnership of Ramsey
Overview Viking Materials, Inc. is a diversified metals processor and distributor based in Minneapolis, Minnesota, and Franklin Park, Illinois. Viking Materials, Inc. is a subsidiary of
Replaces filing cabinets with Laserfiche ECM Overview The Rice Creek Watershed District is one of 46 watershed districts in Minnesota. Each district is a unit of government
Aspen Waste wanted to make the approval process electronic so it didn’t matter where the approver was, they could access any records they needed, any