When asked how going paperless using Laserfiche has changed your department, Kevin Adams from Community Action Partnership of Washington Ramsey said that when they automated the energy assistance approval process with Laserfiche Workflow: – We didn’t immediately need to replace staff lost through natural attrition. – Over the last 5 […]
Customer Stories – How Going Paperless Benefited their Organization
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Laserfiche ECM helps Community Action improve customer service. Garrett County Community Action Committee is a private, nonprofit organization in Garrett County, Maryland. Its activities and projects focus on strategies that assist low-income people to be more self-sufficient. The agency provides a variety of services for individuals, families, and older adults. […]
Rand Clark is the Community Services Supervisor in Douglas County, Colorado. His organization is a public Community Action Agency (CAP). He needed a digital solution that allowed the ability to collect, store, and share vital documents. They needed this to provide the appropriate care for the most vulnerable population in […]
Most people when starting something new like going paperless start simple and move to the more complex when they have more experience. Not so for the City of Detroit Lakes, when they decided to go paperless in 2015 they began by automating building application and permitting process with Laserfiche Workflow
Viking Materials, Inc. is a diversified metals processor and distributor. They are based in Minneapolis, Minnesota, and Franklin Park, Illinois. Viking is a subsidiary of Reliance Steel & Aluminum Co. (NYSE:RS). It is the largest metal service center company in North America. Reliance is a Fortune 500 company and was […]
Community Action Partnership of Hennepin County had been using Laserfiche for over six years. After they processed Energy Assistance applications, they archived them in Laserfiche. After seeing the results that several other CAP’s had experienced when implementing Laserfiche Workflow, they decided that they would do the same. Instead of scanning […]
Replaces filing cabinets with Laserfiche ECM in Weatherization Department What advice would you give a CAP that is fearful of going paperless? “The managers of the programs need to be dedicated to see this project through and have the staff with the abilities to support the transition as this […]
Replaces filing cabinets with Laserfiche ECM” Overview Aspen Waste Systems provides a wide variety of waste collection and recycling services to residential and commercial customers. It services the Minneapolis/St Paul, MN, St Louis, MO, and Des Moines, IA areas. Challenge “As a company, we receive several hundred invoices every month, […]
This article was originally published by Meghann Wooster on the Laserfiche website. It is being used with permission and has been modified Community Action Partnership of Ramsey and Washington Counties is a state agency that runs the largest low-income home energy assistance program in Minnesota. This organization helps people who […]