Several Community Action Agency’s executive directors in Indiana have asked me about the requirements for them to keep paper copies of client applications and associated paperwork. Like most states, Indiana has adopted the Uniform Electronic Transaction Act. This dictates if the law requires that certain records be retained, an electronic record is the same as the paper copy of those documents. And an application with an electronic signature also should be treated no different than a paper application with a signature.
Here are the state regulations: https://www.in.gov/dhs/files/Law-1.pdf
Since I am not a lawyer, I cannot give you legal advice. So, I suggest you check with your legal counsel on this. And it would also be good to check with your funders if you are a Community Action Agency.
Read more about electronic records management for Community Action Agencies.
Read what CAPLAW says about CAP Agency ability to go paperless
Are you a CAP looking to go paperless? Click on the link.