Are You Looking For An ECM System For Your Organization?
Maybe you are not familiar with the term ECM. You may know it as:
- Enterprise Content Management (ECM)
- Enterprise Content Management System (ECMS)
- Paperless Solution
- Content Services Platform (CSP)
- Content Services and Collaboration (CSC)
- Document Management System (DMS)
- Business Process Management System (BPMS)
- Electronic Document Management System (EDMS)
- Document Manager (DM)
- Document Imaging System
No matter what you call this technology, you will find some good advice on how to determine the best choice for you.
If So You Should Be Looking For Expert Advice
I don’t know about you, but when I am looking to purchase anything I look for advice from the smartest people I know. And especially ones that have knowledge of the products that I am looking at.
If you are looking for expert advice on which is the best ECM, I think Nucleus Research is among the best you can find. The reason I like them is they don’t just focus on who has the coolest technology and most features. Their analysis is designed to give you what my dad would call “the best bang for your buck”. Now, I am sure Nucleus experts wouldn’t put it that way; they would say they focus on which solutions provide the best ROI. You can find more about Nucleus Research here: Nucleus Research
Nucleus Research Rating System
Nucleus Research studies the products in detail and rates them using a Value Matrix that is divided into four quadrants, Core Providers, Experts, Facilitators, and Leaders. See a detailed explanation of their value matrix here https://nucleusresearch.com/wp-content/uploads/2021/04/v67-Understanding-the-Value-Matrix.pdf
Here’s how I look at the quadrants, the Core Providers have all the basic functionality you would probably want in a product but may be more difficult to use. An example of a product that they put in that category is Microsoft SharePoint.
The Facilitators have about the same basic functionality but it is easier to use. One of the products they listed in this category is OmiDocs.
The Expert quadrant represents the product that has more robust functionality but is more difficult to use.
And the final quadrant is the Leaders which have the more robust functionality and greater usable. They have rated Laserfiche as the leader in the category.
In this review, Nucleus Research discusses the importance of content services and collaboration solutions in maximizing efficiency across processes, departments, teams, and users in any location. The market for content services and collaboration (CSC) is experiencing consolidation, and leaders in the field are investing in automation, collaboration, and artificial intelligence (AI) capabilities to redefine enterprise content management. Traditional areas such as document storage and security are now considered standard, and vendors are focusing on emerging areas like workflow automation, low-code development tools, and AI for tasks like document creation.
Leaders in the CSC Market:
- Epicor ECM (DocStar)
- Zoho WorkDrive
Other Notable Vendors Mentioned:
- Digitech Systems
- IBM Content Services
- NewGen Software
- Microsoft SharePoint
Nucleus Research Names Laserfiche Best ECM For 2023
Laserfiche was chosen as one of the top leaders in the content services and collaboration (CSC) market due to its enterprise content management (ECM) and business process automation solutions. Laserfiche offers a comprehensive platform with data analytics, security capabilities, and productivity tools powered by artificial intelligence (AI). They provide industry- and department-specific templates through their Solution Marketplace, allowing customers to quickly build automated workflows. Laserfiche also offers a developer toolbox with no-code activities for integrations and backend processing tasks. The platform emphasizes drag-and-drop capabilities for easy data upload and organization, and it includes built-in records management and compliance features. Recent updates include connectors for iPaaS platforms, community submissions to the Solution Marketplace, and enhanced collaboration tools. Overall, Laserfiche stands out for its ECM and automation capabilities, AI integration, and customizable workflow solutions.
Of the 15 top products that Nucleus reviewed, they rated Laserfiche as the product with the greatest usability and the best functionality.
You can read the review here: https://nucleusresearch.com/research/single/csc-technology-value-matrix-2022/