Customizing the Laserfiche Folder View

laserfiche folder view

What is Metadata? There were multiple cards for each book in the library. For example, there was a card that was filed by the author’s name, another card by topic, and another by the title. This is a very time-consuming task to create and maintain. In fact, my wife and another person spend a whole […]

Things Sure Have Changed In The Past 50 Years

I spent last week with the Missouri Community Action Agencies as they celebrated their 50-year anniversary. And it made me think about how technology changes in the past 50 years have affected how they do business.   Today you have     They had to keep client information on paper   Today they have   […]

Community Action Conference

Finally, We Can Have In-Person Conferences Last week I attended the Missouri Community Action Network Annual Conference in Branson Missouri. It has been two years since our last in-person conference. And it was great to meet with people and discuss how we can help them be more efficient and effective in processing applications and other […]

Laserfiche Training Opportunity

Laserfiche virtual training

Are you looking to improve your Laserfiche knowledge? Here is a good Laserfiche training opportunity. Laserfiche is hosting several technical training courses for cloud and on-premise customers. Virtual Half-day classes Step-by-step through the training Work in your own sandbox that Laserfiche provides Interactive Instructors and assistance available to assist you with your questions

Developing Exceptional Customer Service Skills

customer service

October & November 2020 Session Dates: Oct. 27, Oct. 29, Nov. 3, or Nov. 5 Time: (9:00 am-1:00 pm US Central Time – with 2 short breaks) Cost:  $75/Participant This training is intended for staff who serve your external and internal customers and stakeholders. It is appropriate for staff in behavioral health, child care, energy […]

Has Coronavirus Affected Services Supplied by Community Action Agencies and Non-profits?

how has coronavirus affected CAP

The year 2020 will be a year that we will all remember. The Coronavirus pandemic has impacted every person and organization in our country. The stay-at-home orders required organizations to rapidly transition many of their staff to work from home. This created many new operational challenges. This is especially true for Community Action Agencies and […]

Improving the Quality of Remote Supervision Webinar

Rebecca Shilling - training

Intended Audience This workshop is appropriate for all who supervise and support remote employees, including program managers and coordinators, CFOs, HR & operations directors, and executive directors/presidents/CEOs, who want to provide high-quality staff support while ensuring high-quality service delivery. Health and human services directors and managers, maintenance and transportation supervisors, financial services managers, county auditors, […]