Norfolk Department of Human Services – Replaced Paper Processes That Was Preventing Timely Response to Needy
This Human Services department of the City of Norfolk, Virginia, handles several public assistance programs for needy people in their city. They handle services such as emergency assistance and food stamps. They used to require a turnaround time of four or five days to process applications for these services. The delay was causing additional hardships […]
We can’t go paperless because the state won’t let us….
I was recently at the Missouri Community Action Conference talking to attendees as they came through the vendor tradeshow area. And, a person from the weatherization department of a CAP agency came up to me and said he would really love to go paperless but the state will not allow it. He said, in fact, […]
Missouri Community Action Network Annual Conference.
We are at the Missouri Community Action Network annual conference in Lake of the Ozarks, MO this week. It is a beautiful location for a conference. Better Together was the theme. They recognized the outstanding CAP staff members, volunteers, and strategic partners for the year. According to 2018 Missouri Poverty Report, 14% of Missourians […]