Community Action Partnership Hennepin County had quite a year last year. In the previous five or six years, the Energy Assistance department processed 12-13,000 energy assistance applications. They typically had between 25 and 30 staff to handle this load. But, with the closing of another agency their workload increase significantly. […]
Monthly Archives: July 2017
6 posts
For several years Community Action of Hennepin County had been using Quickfields with cover sheets to automate the scanning of energy assistance application documents. This was much more effective than scanning the documents with standard Laserfiche (Community Action Software) scanning and manually entering the metadata. But after improving other areas […]
Replaces filing cabinets with Laserfiche ECM in Weatherization Department What advice would you give a CAP that is fearful of going paperless? “The managers of the programs need to be dedicated to see this project through and have the staff with the abilities to support the transition as this […]
This is a transcript of an interview with Katie McLemore – Community Action Partnership of Hennepin and Ramsey Counties. What advice would you give a CAP that is fearful of going paperless? While going paperless is a big change, you should think about the risks you’re taking by not going paperless. […]
[vc_row css=”.vc_custom_1459505865030{margin-bottom: 100px !important;}”][vc_column width=”3/4″][vc_single_image image=”2368″ img_size=”full” css=”.vc_custom_1500060736377{margin-bottom: 46px !important;}”][vc_column_text css=”.vc_custom_1500064458071{margin-bottom: 50px !important;}”] Paper-Mess to Paper-Less A Beginners Guide to the World of Electronic Document Management If you are anything like the people I have talked to through the years. You are interested in going paper-less but don’t feel like […]
IDC has been a leading market research firm for the past fifty years. They have researched the enterprise content management (ECM) systems since their inception. In a recent report they highlight five features a modern ECM system should contain. In the link below, Melissa Webster, IDC’s Program Vice President of […]